This privacy policy ("Policy") applies to the website and mobile application (collectively, the "App") of Helpoo (the "Company", "we", or "us"). This Policy describes how we collect, use, and disclose your information when you use our App.
Information We Collect
We collect several different types of information for various purposes to improve our App and to provide you with the best possible service.
Personal Information: We may collect personal information, such as your name, email address, phone number, and demographic information, when you register for an account, use certain features of the App, or contact us.
Usage Data: We may also collect usage data, such as the pages you view on our App, the time you spend on those pages, the searches you perform, and other information about your interaction with the App. This data is collected anonymously and does not identify you personally.
Device Information: We may collect information about the device you use to access the App, such as the device type, operating system, IP address, browser type, and unique device identifiers.
Use of Your Information
We use the information we collect for various purposes, including:
To create and maintain your account
To send you promotional emails and communications
To respond to your inquiries and requests
To improve our services
To personalize your experience with the website
To comply with legal and regulatory requirements
Sharing of Your Information
We may share your information with third-party service providers who help us operate the App and provide our services. These service providers are obligated to protect your information and use it only for the purposes we specify.
We may also disclose your information if required by law or to protect the rights and safety of ourselves or others.
Your Choices
You have several choices regarding your information:
You can access and update your personal information through your account settings.
You can unsubscribe from promotional emails by following the instructions in those emails.
You can delete your account at any time.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure.
Children's Privacy
Our App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on our App.
Contact Us
If you have any questions about this Policy, please contact us by email at info@helpoo.in